Order Processing

All orders are processed within three business days of receipt.

Refunds & Returns

Refunds are only given for merchandise that cannot be shipped. Otherwise, all sales are final. Within 30 days of receipt, any defective items may be returned for an exchange.

Shipping Restrictions

If you live outside the United States, you are responsible for knowing the laws in your country and the video format used. Any orders that are restricted by your country and confiscated by Customs will not be refunded. We do not ship videos to the following areas of the United States: Alabama Arkansas Idaho Kentucky Louisiana Mississippi Montana New Mexico North Carolina Nebraska Utah West Virginia Wyoming Phoenix, Arizona Northern Arizona Indianapolis, Indiana Broken Arrow, Oklahoma Cincinnati, Ohio Harrisburgh, Pennsylvania Scranton, Pennsylvania Memphis, Tennessee Alexandria, Virginia Houston, Texas Dallas, Texas Counsel Bluffs, Iowa